Questions
Shipping
Shipping it done through parties, Please contact them for detailed information before contacting us. Ex: USPS, UPS, Etc
Return Policy
We are committed to ensuring that you are completely satisfied with your purchase. If you find that you need to return your item, our policy is as follows:
- Return After Use: If you have used your item but need to return it, we allow returns within 24 hours of receipt. Please ensure that the item is in the condition you received it.
- Shipping Cost: The customer is responsible for the cost of return shipping. To facilitate the return process, please use a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item otherwise.
- Exchange Process: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. After approval, your exchange will be processed, and we will ship out a replacement item at no additional cost to you.
Please note that our policy is in place to ensure that every customer receives a product that meets their needs while maintaining our ability to provide quality service and merchandise. Contact our customer service team if you have any questions regarding the return process.
WholeSale
For Wholesale Deals, Please contact WholeSale Representative Boyuan.zhang101@gmail.com.
Sizing
There is sizing charts listed along with the products. The sizes do run smaller for jackets, order one size larger to have perfect fit. If you have any questions , please contact us!
Contact
For Fastest Communication, Please send us a email. Response Time is usually 24 hours.
Location
1708 Flushing Ave Ridgewood, NY 11385
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